Customer Service & Support
Find quick answers in our FAQ or create a personal support ticket.
My Previous Support Inquiries
Overview of all your current and past support requests
Log in with your customer account to see an overview of all your current and resolved support tickets.
Frequently Asked Questions
Select a topic to find immediate answers to the most common questions.
Instructions for taking body or shirt measurements.
Cotton types, weaves, and care tips.
Order workflow, discounts, monograms, and custom wishes.
Custom manufacturing, philosophy, and production.
Delivery times, tracking, and payment methods.
First-time customer fit guarantee and alteration service.
Ties, cufflinks, collar stays, and pocket squares.
Redeeming gift cards and balance lookup.
Could not find your answer?
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